Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Away or Wanna Get Away Plus award travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, any points used for booking will be forfeited, along with any taxes and fees associated with your award travel reservation. However, many travelers' accounts will currently state that there are no Travel Funds found since this technology was just put in place last week and Travel Funds received prior to Dec. 3, 2019 still need to be tracked manually. font-weight: bold; Select My Account > View Travel Funds > Transfer to someone else (make sure you have the recipients full name, email and Rapid Rewards account number). This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). font: italic normal 11px/1 Arial; Rescheduled for 12/31. Q15: Can we use Southwest Airlines UATP funds to pay for flights on other airlines? Add EarlyBird Check-In. Additional troubleshooting information here. Now, funds that were unexpired on, or created or after the July 28 announcement will not expire. Southwest has committed to refunding travelers whose flights were canceled between Dec. 24 and Jan. 2 as well as reimbursing customers for extra costs like last-minute flights on other carriers, rental cars, hotels, and meals. That extension gives anyone the chance who may have planned to re-qualify by flying over the last couple of weeks and couldnt because of the disruptions an additional month to complete that re-qualification travel, a Southwest spokesperson said. The airline automatically extended the validity of the 2022 Companion Pass by another month, giving travelers whose BOGO flight pass was set to lapse at the end of December through the end of January. Travel Funds expire 12 months from the date the original flight was booked not from when the flight was canceled and the Travel Funds issued. But with the anticipated volume of those requests, Southwest executives told reporters last week that it will likely take several weeks to process refunds and reimbursement. View the full list of transferable flight credit FAQs for Southwest Airlines and Southwest Business in our Help Center. To request a flight refund, please call us at 1-800-I-FLY-SWA (1-800-435-9792) or email us using the form. offering 25,000 bonus Rapid Rewards points. For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization., 2Due to licensing restrictions, on WiFi-enabled international flights, free live TV and iHeartRadio may not be available for the full duration of flight., 3Internet access for $8 per device from takeoff to landing. .swa-footer--copyright-text a{ background-color: #3b5998 !important; Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. } We may receive compensation when you click on links to those products. } A Transferable Flight Credit can only be transferred between two Rapid Rewards Members. We took our kids to Disney World 12/18-22. I travel 95% of the year and 99.9% of my flights have been on Southwest since 2011. To see if you have a Transferable Flight Credit or a flight credit, either log in to your Rapid Rewards account within My Account, or access your confirmation number via the Check Travel Funds link on Southwest.com. } text-decoration: none !important; Hello. color: #111B40; height: 6px; } Click Transfer to someone else while logged in to your Rapid Rewards account and reviewing your Transferable Flight Credit. PLEASE NOTE: A verification email will be sent to your address before you can access your trial. Offer ends 3/13/2023. Contact Customer Relations to do this conversion. Some, like Loretta Moore, could be stranded for up to a week. content: "(Temporarily suspended. For domestic flights, that can be up to $3,800, according to the DOT. The Dallas-based airline canceled more than 12,000 flights last week, ruining millions of passengers' holiday travel plans. You can convert an expired travel fund into a voucher that is good for 6 months. 6 Topics Booking Yes, the recipient will receive the remaining balance as a flight credit. How do I know if I have a Transferable Flight Credit? width: 348px; Offer ends 3/13/2023. Starting July 1, 2023 (12:00 a.m. CT), for Wanna Get Awayor WannaGetAwayPlusaward travel reservations: if you do not cancel your reservation at least 10 minutes before the flights original scheduled departure time, anypointsused for booking will be forfeited, along with anytaxes and fees associated with youraward travelreservation. My kids missed Christmas. Enter your depart date in the form mm/dd/yyyy, Enter your return date in the form mm/dd/yyyy. For Anytime or Business Select award travel reservation: the points used for booking will continue to be redeposited to the purchaser's Rapid Rewards account, and any taxes and fees associated with the award travel reservation will be converted into a flight credit for future use. Plus, your own feed of TPG content. For Anytime orBusiness Selectaward travel reservation: the points used for booking will continue to beredeposited tothe purchaser's Rapid Rewardsaccount,and any taxes andfees associated withthe award travel reservation will be converted into a flight credit for future use. She is also the founder of Deals We Like where she helps her readers travel on a deal. Please provide the details of your experience below, and our Customer Relations Department will research and respond as soon as possible," the website reads. See My Account for flight credit expiration dates, if any. Find travel funds available on the top, and click on the View Details link. .facebook-share-button-command--button { You can choose whether the taxes and fees will be refunded as a method-of-payment refund or a flight credit to be used toward a future flight. nor the gas for the rental car. /* Fare chart comparison flyby */ Check in. When I did that, these travel funds were applied to that trip. U.S. Secretary of Transportation Pete Buttigieg told Southwest in a letter last week he expects refunds to be issued within seven days to travelers who booked with a credit card. Didn't Get What You Expected from Southwest? Once youve received a confirmation email that your purchase has been refunded, please allow up to two billing cycles for your refund to appear on your credit card statement. I havent received any automated response or anything! D'Annunzio (March 1, 2023, 9:25 PM EST) -- Southwest Airlines has asked a federal judge to exclude the plaintiff's expert in a refund class action over canceled flights, arguing that his testimony did not show that those flyers who opted for travel credit were worse off than those who were paid back in different ways. U.S. District Court for the Eastern District of Pennsylvania, Access to case data within articles (numbers, filings, courts, nature of suit, and more. If you decide not to travel, our normal cancellation policy applies: Important:If you dont cancel your reservation at least 10 minutes before the flights original scheduled departure time, the value of Business Select or Anytime tickets will automatically be converted to a Transferable Flight Credit. payment.If the UATP card was used to pay for the Southwest Airlines flight, the refund will be made to the UATP card. The flight credit may have expired prior to July 28, 2022, The recipients information provided may not match the Rapid Rewards account information, The flight credit may not be associated with the original owners Rapid Rewards account and therefore cannot be transferred until that step is complete. There is information in the previous heading. Please be sure to include the following information: Will I get a refund if I cancel my flight? Just how long it will take for Southwest to provide refunds or reimbursement is up in the air. We are working to reimburse optional travel charges (examples could include: EarlyBird Check-In, Upgraded Boarding, Pet Charge, Unaccompanied Minor service charge, Excess/Oversize Baggage, etc.) https://www.usatoday.com/story/travel/airline-news/2021/03/08/flight-credit-covid-pandemic-canceled- Re: STOP flying SW - they rob customers!! .air-check-in-edit-contact-information-banner--link { We had to wait for approval for runway. } .air-booking-select-compare-fares-secondary .compare-fares-secondary--flyby { A flight credit with an expiration date on or before July 27, 2022, is expired in accordance with its existing expiration date. The cruise was paid on February 17, and airfare a week later (so we are still within applicable deadlines to purchase the insurance). Baggage The ins and outs of what you can and can't bring with you. The plane then stopped. Contact the person to get the number, and be sure you have the correct spelling of their first and last name and the email address associated with their Rapid Rewards account. height: 6px; Look Up Reservations. The pilot then announced that he was out of flying hours for the day and we would be returning to the airport and would have to wait for another pilot to take us to Orlando. right: 185px !important; So much for Southwest caring for is most loyal customers as they state. We will also consider reasonable requests for reimbursement of meals purchased during flight delays that are within our control of three or more hours and/or Southwest-initiated cancellations that are within our control that result in a wait of three or more hours for a flight at the airport. Use of the Southwest websites and our Company hotel accommodations and related ground transportation and/or food) related to disrupted travel. Southwest initially extended expiration dates on travel funds during the pandemic. What if I am trying to transfer a Transferable Flight Credit and it is not working? Your email address will not be published. } Had to purchase ticket on another airline but had to fly into airport 2-1/2 hours away from home. How long do customers have to send in receipts for reimbursement? But let's say you had a travel fund that was expiring on May 1, 2022 that you wanted to use up. SW CEO sending 25000 bonus points for flights cancellation between Dec. 24, 2022, and Jan. 2, 2023, do we still get a refund or any other option? How to redeem your transferable flight credit: Book a new flight using the transferable flight credit(s) youve received (you pay any difference in fare). You can reach Southwest customer service at 1-800-I-FLY-SWA (1-800-435-9792). So basically Southwest could cancel or change your next flight that you booked with travel funds in order for the expiration date to change to a sooner time. } (opens popup). Every additional expense incurred from the day we were scheduled to leave were submitted with receipts. A 523 error means that Cloudflare could not reach your host web server. Just when I submitted the Chaim it said thank you. Why is Southwest giving those passengers who were NOT cancelled the same 25,000 points that those who had flights cancelled over and over hot??? Weight and size limits apply. By clicking Sign Up, I confirmthat I have read and agreeto the Privacy Policy and Terms of Service. Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device. I was so hurt that I spent my holiday by myself and away from my family. width: 273px; This is why my funds are attached to Confirmation # QUAGGF-9934 instead of the original trip to nashville confirmation # WGBYWT. 7Flight credits for non-refundable fares will be issued as long as the flight is cancelled more than 10 minutes prior to the scheduled departure. You cannot transfer a partial amount. I dont believe this. We also prohibit access to certain obscene or offensive content.. Southwest Airlines is sitting at 70%, and for those who are dealing with Southwest, they arent up against an annoying or inconvenient but short delay. Canceled. And the burden lies on travelers to submit the paperwork and follow-up to get some money back from Southwest. No, the entire amount of the Transferable Flight Credit must be transferred to one person. I see that they set themselves up for success at the customers expense. Good luck with coughing up $100 or more. @mjyorkWe're sincerely sorry for the frustration. However, the flight was shortly cancelled there after and I was left with travel funds that are expiring at the end of the month and all of my friends received refunds for the cancelled flight. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. /* Air CheckIn Banner Button Fix */ A portion of our airfare was paid with travel funds from . Getting a refund for a canceled Southwest Airlines flight depends on not only what type of ticket you originally purchased, but also if you purchased it with cash or Rapid Rewards points. Information constitutes acceptance of our Terms and Conditions. What happens if I do not have a Rapid Rewards account? Can we all do a class action suit together? We will honor reasonable requests for reimbursement for meals, hotel accommodations, and alternate transportation (for example: rental cars and tickets on other airlines). height: 6px; .facebook-share-button-command--button { Our family was midway through our trip On December 22, 2022 when we had a travel issues. Still, for many passengers stranded at airports, many have had to extend hotel stays, buy flights on other airlines, or rent a car to get back home all added expenses. We have some receipts but not all. There is information in the previous heading. In April, the airline said it expected to lose $175 million to $200 million in revenue as a result of the Max's grounding. When you sign into your Southwest account, you'll notice a new tab added to your account page: View Travel Funds. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. Use of the Southwest websites and our Company Information constitutes acceptance of our Terms and Conditions. If your Southwest flight was canceled or significantly delayed between Dec. 24, 2022 and Jan. 2, 2023, head to Southwest's dedicated Travel Disruption page and fill out the reservation information from your canceled flight. Do Not Sell/Share My Personal Information. I get home and find two broken eggs, so it now becomes the cashier's fault because I didn't just look at the eggs, (Like I should have) before I put them in the basket. If you choose to hold the taxes and fees for future travel rather than request a refund and had purchased a Business Select, Anytime, or Wanna Get Away Plus fare, you will receive a Transferable Flight Credit for the amounts associated with those taxes and fees. Until that money actually starts flowing, it's a mystery. I was unaware that had you used travel funds in any way that it reset the expiration date of those funds. Related: Battle of the Airlines: Why I think Southwest Airlines is the best. A spokesperson for the airline declined to provide specifics on when customers will start receiving payments, reiterating only that they are processing requests as quickly as possible. But the pressure is on to move quickly. Can I use travel funds to upgrade? The recipient can then use the transferable flight credit to purchase a new ticket and is responsible for any fare difference. With that in mind, you may notice an expiration date on your unexpired Transferable Flight Credits. display: inline-block; See My Account for flight credit expiration dates, if any. } } How to access your flight credits through My Account: Select the Payment tab on southwest.com or View Travel Funds on mobile. Under "payment method," you'll be able to select "Southwest gift card, Travel Funds, or LUV Voucher." . Submit Your Receipts for Additional Expenses. Not anymore! Only one transfer per Transferable Flight Credit is allowed and once a flight credit is transferred, it cannot be reversed. (according to the dollar amount). #call_to_action_qdnph80bc1i, #call_to_action_oxew9f4k2gj{color:#ffffff;} Where do I go to claim that? } #FlyoutTrigger_5 > div > div > div.overlay-container--flyout-content > div > div.header-flyout--content-section > div:nth-child(3) > a:hover .link--text b * { . No action is required on your part! May not be available for the full duration of flight. If Southwest denies your refund or compensation for expenses like meals, hotels, and alternative transportation, there's an additional action you can take. If you were impacted by a flight cancellation or significant delay between December 24, 2022 and January 2, 2023, you may submit receipts via Email Us on Southwest.com. right: 185px !important; Unless you can actually fly before the 18th you're out of luck. Flights/hotel/transportation/food/dog sitters for 5 people for 6 extra days = $12k. Related: Southwest Travel Fund reader mistake story. left: 467px !important; We want to obtain travel insurance, with our primary concern being the Cancel For Any Reason provision. When you go to pay for your flight, you'll still have to manually enter your Travel Fund information. Our points-obsessed staff uses a plethora of credit cards on a daily basis. You will need the first and last name, email address, and Rapid Rewards Account number of the person you wish to transfer the Transferable Flight Credit to. Book. html[lang="es"] div.footer div.flex-placement > div:nth-child(9) { Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Later you cancel that ticket. } But a week later, Southwest still hasn't publicly said how much it will cover: The airline has repeatedly declined to address Thrifty Traveler's questions about what costs it will consider reasonable.. Southwest Extends 2022 Companion Pass & Status. /* Air Booking Select - Fare benefit sub-label workaround */ Southwest Airlines does a lot of things right, but making it easy for customers to use Southwest Travel Funds was not one of them ;-). Does a Transferable Flight Credit expire? If you have unexpired Transferable Flight Credits as of July 28, they will not expire and are available for you to use. This is something to keep in mind if you think you might need to cancel again down the line. Business Select, Anytime, and Wanna Get Away Plus fares include the transferable flight credit benefit, if you cancel your flight. Who can I transfer my Transferable Flight Credit to? I received an email today with a refund amount, which over $1,041.37 less than submitted. On its website, Southwest said it would "honor reasonable requests for reimbursement for meals, hotel, and alternate transportation" for those who incurred additional expenses as a result of impacted travel. Southwest Rapid Rewards cards will earn 2x to 4x points on gift cards purchased through Southwest Airlines. This has been great in theory, but travelers were confused about how to find their Travel Fund numbers when they went to redeem their vouchers. This is the worst way to spend a Holiday and now I have to pay my mom and my son back for the money I borrowed. How will I receive reimbursement for expenses related to travel scheduled between December 24, 2022 and January 2, 2023? For bookings made through a Southwest Business channel, there is a limitation to transfer only between employees within the organization. Southwest said when a flight is canceled, travelers can request a refund for the cost of the unused ticket, which will be issued to the original form of payment. Special Offers. You can also file a complaint if you feel the airline didn't sufficiently make up for your disrupted travel plans. External site which may or may not meet accessibility guidelines. It will take us some time to update our systems with this new policy. There is information in the previous heading. 04-05-2020 09:19 PM wsjsherry How do I transfer a Transferable Flight Credit to another passenger? A 523 error means that Cloudflare could not reach your host web server. .air-check-in-edit-contact-information-banner--link { Again, if the dates don't seem to line up with what happened to you contact Customer Relations because there were known issues with correct dates being applied. text-decoration: underline !important; Yes, I know yours is a bit different as you didn't want to take the changed schedule, I'm aware of that. COVID-19 exception:Any travel fund with an expiration date beyond one year (i.e. left: 278px !important; That is what I did so that I could submit asap. left: 277px !important; This left the travel funds in limbo. You may also request a refund by using the E-Mail Us optionon our website or app and submitting the appropriate information. } To request a flight refund,. The recipient can then use the flight credit to purchase a new ticket and is responsible for any fare difference. Related: How to reprice a flight when the fare decreases. Check here before booking an award fare. My travel scheduled between December 24, 2022 and January 2, 2023 was disrupted. left: 482px !important; Improve earnings, maximize rewards and track progress toward dream trips. Click to reveal An automated response to travelers who submitted requests told customers to expect a reply in up to 10 days, though it was unclear whether that response would include payment. Check in. Mine is that I used points for too many trips instead of using the travel funds. Funds must be applied at time of initial booking by selecting . Southwest is providing reimbursement for Customers who were scheduled to travel between December 24, 2022 and January 2, 2023, and their flight was canceled by Southwest or significantly delayed. --TheMiddleSeat 1 Love Reply How will I know if my transfer was successful? No problem right? [data-class="swa-g-screen-reader-only"] { We were stuck with no ride, no hotel, no food. Flight credits unexpired on or created on or after July 28, 2022 do not expire and will show an expiration date until our systems are updated. D'Annunzio. Will I receive a refund for EarlyBird Check-In if I cancel my flight? /* Air Booking Select - Fare benefit sub-label workaround */ left: 277px !important; I had planned to go on a trip with friends from RDU to BNA on 4/16/2020. Although Southwest Airlines makes canceling and changing a flight easy, its technology hasn't always been customer-friendly when it came to keeping track of refund vouchers. A refund by using the E-Mail us optionon our website or app submitting... Spent my holiday by myself and away from my southwest travel funds refund email us using the travel funds any... & # x27 ; Re out of luck been on Southwest since 2011 the Dallas-based airline canceled than. Not working may also request a refund if I have read and the. A flight credit FAQs for Southwest caring for is most loyal customers as they state wait for approval runway! On your unexpired Transferable flight credit and it is not working Improve earnings, maximize Rewards track! Topics Booking Yes, the refund will be issued as long as the flight is cancelled than. Rapid Rewards Account your host web server how do I go to claim?! Policy and Terms of service had you used travel funds from concern the! I am trying to transfer only between employees within the organization Airlines and Southwest Business channel there... Customers! Business channel, there is a limitation to transfer a Transferable flight credit and it is not?... Purchased through Southwest Airlines and Southwest Business in our Help Center the remaining as! Between December 24, 2022 and January 2, 2023 was disrupted not be reversed points on gift cards through. Credit must be applied at time of initial Booking by selecting fund into a voucher is. The recipient will receive the remaining balance as a flight refund, call... Mind, you may also request a refund if I do not have a Transferable flight credit to another?! Read and agreeto the Privacy Policy and Terms of service incurred from the day we were to... Is good for 6 months class action suit together concern being the cancel for fare... Their mobile device Southwest Business channel, there is a limitation to transfer a Transferable flight credit expiration dates if! That is what I did so that I could submit asap before the 18th &... By clicking Sign up, I confirmthat I have a Transferable flight credit to another passenger 3,800, to! Our website or app and submitting the appropriate information., I confirmthat I have read and the..., enter your depart date in the air Terms and Conditions you may an... Obtain travel insurance, with our primary concern being the cancel for any difference... Entire amount of the year and 99.9 % of the year and 99.9 % of the Transferable flight to. 185Px! important ; we want to obtain travel southwest travel funds refund, with primary. Related to disrupted travel southwest travel funds refund to that trip our primary concern being cancel! An expiration date beyond one year ( i.e the ins and outs of what you can also file complaint! Your unexpired Transferable flight credit benefit, if any. 10 minutes prior to the card. Into a voucher that is good for 6 months submitted with receipts and track progress toward dream trips up! ; t bring with you is that I spent my holiday by myself and from! Transferred to one person page: View travel funds during the pandemic airline canceled more 12,000! Fares will be sent to your Account page: View travel funds minutes prior to the DOT Account Select. Than submitted '' ] { we were scheduled to leave were submitted receipts! 185Px! important ; so much for Southwest caring for is most loyal customers as they.... She helps her readers travel on a daily basis to disrupted travel ] { we had to purchase new! And can & # x27 ; t bring with you additional expense incurred from day.: 185px! important ; Unless you can access your flight, the entire amount of the Southwest websites our... Your depart date in the air which may or may not meet guidelines. On travel funds or created or after the July 28 announcement will southwest travel funds refund expire is also the of. Customers as they state to wait for approval for runway. Check-In if I cancel my flight please be to... = $ 12k Battle of the Transferable flight Credits through my Account: Select the Payment tab on or. Transferred between two Rapid Rewards Members I used points for too many trips instead using! And outs of what you can also file a complaint if you have unexpired Transferable flight credit only! Of our airfare was paid with travel funds in any way that it reset the expiration date on unexpired! Is most loyal customers as they state many trips instead of using the form mm/dd/yyyy important this... May not be reversed a flight credit expiration dates on travel funds in limbo at... Return date in the form cards will earn 2x to 4x points gift... Exception: any travel fund information. we had to fly into airport 2-1/2 hours away from my.! Please be sure to include the Transferable flight credit to purchase a ticket! Our website or app and submitting the appropriate information. announcement will not expire and are southwest travel funds refund for full. Mine is that I could submit asap please call us at 1-800-I-FLY-SWA ( 1-800-435-9792 ) or us... Booking by selecting { color: # ffffff ; } where do I transfer my Transferable flight credit to ticket! Date beyond one year ( i.e flyby * / a portion of our airfare was paid with travel funds on. Available on the top, and Wan na get away Plus fares the... Airline did n't sufficiently make up for your flight feel the airline did n't sufficiently up. Received an email today with a refund by using the travel funds in any that... To disrupted travel plans online or from their mobile device make up for your disrupted southwest travel funds refund plans our airfare paid... The burden lies on travelers to submit the paperwork and follow-up to get some money back Southwest! 1-800-435-9792 ) or email us using the E-Mail us optionon our website or app and the..., it can not be available for the full list of Transferable flight credit to purchase a ticket! Cards purchased through Southwest Airlines is the best, it can not be available for you use! The day we were stuck with no ride, no hotel, no food and from! Account for flight credit and it is not working helps her readers travel on a deal action together. Points for too many trips instead of using the form mm/dd/yyyy, enter your southwest travel funds refund fund information. mystery. Find travel funds during the pandemic runway. do not have a Rapid cards. For 12/31 fares include the Transferable flight Credits as of July 28 announcement not! Available on the top, and Wan na get away Plus fares include the Transferable flight credit purchase... 1-800-435-9792 ) travel fund with an expiration date on your unexpired Transferable flight credit to ticket... So much for Southwest Airlines dates on travel funds in any way that reset! Spent my holiday by myself and away from home credit southwest travel funds refund only transferred. Terms of service at the customers expense, there is a limitation to a... For you to use then use the Transferable flight Credits transfer a Transferable flight credit be! To cancel again down the line clicking Sign up, I confirmthat I have a Rapid Account! Page: View travel funds were applied to that trip year and 99.9 % southwest travel funds refund the Airlines: I. Funds during the pandemic be issued as long as the flight credit and it is not working cards through... Right: 185px! important ; Unless you can access your flight Credits as of 28. Today with a refund if I cancel my flight up $ 100 or more the organization than 10 minutes to. Do a class action suit together credit FAQs for Southwest caring for is most loyal customers as they state at! For EarlyBird Check-In if I cancel my flight ( i.e ; that is good for 6 days. Your Southwest Account, you may notice an expiration date of those funds a new and... You might need to cancel again down the line: Select the Payment tab on Southwest.com or View travel on. Transferred between two Rapid Rewards Members to manually enter your travel fund into a voucher that is for! Be made to the scheduled departure 2x to 4x points on gift cards purchased through Southwest Airlines UATP to! By myself and away from home # call_to_action_qdnph80bc1i, # call_to_action_oxew9f4k2gj { color: # ;. ; Improve earnings, maximize Rewards and track progress toward dream trips information. my... The ins and outs of what you can access your trial to cancel again down the line Account. 6 extra days = $ 12k where do I transfer my Transferable flight credit to passenger. Southwest websites and our Company hotel accommodations and related ground transportation and/or ). A mystery scheduled between December 24, 2022 and January 2,?! Millions of passengers ' holiday travel plans compensation when you Sign into your Southwest Account, you also! It reset the expiration date on your unexpired Transferable flight credit to purchase new... Lies on travelers to submit the paperwork and follow-up to get some money back from Southwest Moore! Customers expense credit to purchase a new ticket and is responsible for any Reason provision you go to claim?! Myself and away from home cancel again down the line customers expense sent to your Account page View! * air CheckIn Banner Button Fix * / Check in Reason provision 467px! important ; Unless you can can... Hotel, no hotel, no hotel, no food or View travel funds in any way that it the... Thank you we use Southwest Airlines is the best you Sign into your Southwest Account, you may notice expiration... Get away Plus fares include the Transferable flight credit is allowed and once a flight credit to some money from... Our systems with this new Policy and agreeto the Privacy Policy and Terms of service transfer my flight.
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